Privacy Policy

Information We Collect

We collect the information needed to respond to rental inquiries, manage bookings, prepare agreements, process payments, and coordinate pickup or delivery. This may include your name, contact details, rental dates, selected items, submitted IDs, payment proof, conversation history, and booking notes.

How We Use Information

We use your information to provide rental services, answer questions, confirm availability, prevent fraud, maintain booking records, improve support, and send administrative updates related to your rental.

Messaging and Email

We send transactional confirmations, payment and rental updates, and responses to your inquiries. Email may be processed by Amazon Web Services or Resend. Providing an email for a rental or demo request does not subscribe you to promotional campaigns. We retain delivery-failure and complaint records to prevent unwanted repeat messages. Contact our team through the channels below if a message was not requested.

When you message Nomad Rentals Cebu on Facebook or other channels, we may store and process that conversation so our team can reply, track follow-ups, and prepare draft responses. Automated responses are used only to support rental inquiries and customer service.

Sharing

We do not sell personal information. We share information only with service providers needed to operate the booking system, communicate with customers, process payments, or comply with legal obligations.

Contact and Deletion Requests

To request access, correction, or deletion of your information, contact us through the Nomad Rentals Cebu Facebook Page or follow the instructions on our data deletion page.